For our Enterprise White Label Casino package we provide 24/7 customer support eliminating the need for operators to hire additional staff. Our customer service personnel is trained to resolve any issue in the shortest time possible. Most requests are resolved in less than 5 minute while more demanding requests might be resolved between 2 to 3 working days. We also provide an identity validation service based on PIN and phone security checks for maximum protection against identity theft and fraud.
In regards to customer support we provide a live chat service and a FAQ section with relevant info to most common issues. A ticketing system is also available where users can submit and track customer support tickets as well as e-mail support.